Refund Policy

Puresmm.com Offering Intangible goods and Services. So We will not REFUND to your Payment Gateway account. We can only refund to your Puresmm.com account and you can use your balance for next order. Any Kinds of refund request will be denied.

Puresmm offers non-tangible irrevocable goods so we do not issue refunds once the order is accomplished and the product is sent. As a customer you are responsible for understanding this upon purchasing any item at our site. However, we realize that exceptional circumstance can take place with regard to the character of the product we supply.

No refunds will be made to PayPal. After a deposit has been completed, there is no way to reverse it. You must use your balance on orders from Puresmm. 

You agree that once you complete a payment, you will not file a dispute or a chargeback against us for any reason. If you file a dispute or chargeback against us after a deposit, we reserve the right to terminate all future orders, ban you from our site. We also reserve the right to take away any followers or likes we delivered to your or your clients Instagram/Facebook/Twitter or other social media account. 

Orders placed in Puresmm will not be refunded or canceled after they are placed. You will receive a refund credit to your Puresmm account if the order is non deliverable. Misplaced or Private account orders will not qualify for a refund. Be sure to confirm each and every order before placing it. Fraudulent activity such as using unauthorized or stolen credit cards will lead to termination of your account. 

There are no exceptions. Please do not use more than one server at the same time for the same page. We cannot give you correct followers/likes number in that case. We will not refund for these orders. Please keep attention! Our most of the service start instantly expect few services that take 24-48 hrs to deliver. If you do not receive your service in time, please contact support for fix issue. We are online 18 hours per days to provide you support.